SEVEN SEAS provides a 24/7 SMPO (Sales & Marketing Process Outsourcing) support services of high-quality and cost-effective solutions with in-depth expertise to small & medium enterprises through a combination of experienced professionals, latest technology, domain expertise and rigorous quality processes.
Our process includes:
» Customer Care/Help Desk
» Product Support and Launches
» Sales & Support Services
» Market Research and Survey
» Credit Verification
» Database Development / Lead Generation
SEVEN SEAS ensures accuracy and scheduled delivery which result in exceeding customer expectation and achieving customer satisfaction by working smarter, faster and more efficient. We appreciate data security, integrity, confidentiality and infrastructure reliability with excellence, efficiency and reliability which stand as a hallmark of our business.
The Customer Care Centre provides a blend of inbound and outbound services for business to business (B2B) and business to consumers (B2C) to a broad range of industry segments that includes Healthcare, Telecommunications, Financial Services, Retail, Travel and Hospitality.
SEVEN SEAS has a 50-seat Call Centre in Cochin, India, with state-of-the-art technology and experienced customer service professionals for our clients in the US, UK and Australia.
At SEVEN SEAS, we have an exciting and challenging work culture where we appreciate our employees’ experiences, strength, dedication and consistency which will help SEVEN SEAS to serve its clients better.